1. Introduction
SAIFA is committed to protecting the privacy of all visitors, members, beneficiaries and stakeholders who engage with our website and services. This Privacy Policy explains how we collect, use, store and safeguard personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
By using this website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide Voluntarily
• Name and surname
• Email address
• Contact number
• Company/organisation details
• Submission details through contact or registration forms
• Any information shared with us during membership, affiliation or programme enquiries
2.2 Automatically Collected Information
• IP address
• Browser type and version
• Device information
• Website usage data
• Pages viewed and time spent
This information is collected through cookies and analytics tools.
3. How We Use Your Information
SAIFA uses personal information for the following purposes:
• Responding to enquiries
• Processing membership or affiliation requests
• Sharing programme information
• Improving the website and user experience
• Sending updates where consent has been given
• Internal reporting and administrative functions
• Ensuring compliance with legislative requirements
We do not sell or share your information with third parties for marketing purposes.
4. Legal Basis for Processing
SAIFA processes personal information based on:
• Your consent
• A legitimate organisational interest
• A contractual relationship
• Compliance with legal obligations
5. Information Sharing
We may share personal information only when necessary:
• With authorised SAIFA team members
• With programme partners or SETAs where relevant to your enquiry or participation
• When required by law or regulatory authorities
• With service providers who assist us in operating the website or delivering services (under confidentiality agreements)
We do not disclose information to unrelated third parties.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against:
• Loss
• Theft
• Unauthorised access
• Misuse
• Alteration
All data is stored securely and only accessible to authorised personnel.
7. Cookies and Tracking Technologies
SAIFA uses cookies to improve website functionality, analyse visitor behaviour and enhance user experience.
You may control or disable cookies through your browser settings, but certain features may not function correctly without them.
8. Your Rights (POPIA)
You have the following rights regarding your personal information:
• Right to access your information
• Right to request correction or updates
• Right to request deletion where applicable
• Right to object to certain types of processing
• Right to withdraw consent
• Right to lodge a complaint with the Information Regulator
To exercise these rights, email us at: info@saifa.africa
9. Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
10. Links to External Websites
The SAIFA website may contain links to external sites.
SAIFA is not responsible for the content or privacy practices of these third-party websites.
11. Updates to This Policy
SAIFA may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
SAIFA
Email: info@saifa.africa
Phone: 010 109 9661